Privacy Policy

1. Introduction

Highfield Property Solutions Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect and process the following types of information:

• Personal identification information (name, email address, phone number)
• Property and accommodation details
• Support needs and care requirements
• Financial information for accommodation arrangements
• Communication records and correspondence

3. How We Use Your Information

We use the information we collect to:

• Provide supported accommodation services
• Assess and meet individual support needs
• Communicate with residents, families, and professionals
• Comply with legal and regulatory requirements
• Improve our services and facilities

4. Data Sharing and Disclosure

We may share your information with:

• Local authorities and social services
• Healthcare professionals and support workers
• Emergency services when necessary
• Legal and regulatory bodies as required
• Third-party service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectify inaccurate data
• The right to erase your data in certain circumstances
• The right to restrict processing
• The right to data portability

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: